Privacy Policy

Last updated: 29 May 2025

This Privacy Policy describes how GULU ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.gulu-store.com (the "Site"). By using our Site and Services, you agree to the terms outlined in this policy. If you do not agree, please do not use the Site.

1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other legal or regulatory reasons. Updates will be posted on this page with the "Last updated" date.

2. Information We Collect

We collect various types of personal information depending on how you interact with us:

Information you provide directly:

Name, address, phone number, and email
Billing and shipping details
Account credentials
Shopping activity (cart, wishlist)
Communications with customer support

Automatically collected information:

Device and browser information
IP address
Usage data via cookies and tracking technologies

Information from third parties:

Payment processors (e.g., Shopify)
Marketing or advertising partners
Analytics services

3. How We Use Your Information

Your personal information is used for the following purposes:

Processing transactions and fulfilling orders
Sending order and account notifications
Providing customer support
Marketing and promotional communications
Detecting and preventing fraud
Analyzing usage to improve our services

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze traffic. Most browsers allow you to manage cookies in settings.

5. Sharing of Personal Information

We may share your personal information with:

Service providers (e.g., payment processors, shipping partners)
Marketing and advertising partners (including Shopify)
Legal authorities, if required
Affiliates or in connection with a business transaction (e.g., merger)

We do not sell or rent your personal data.

6. User Generated Content

Reviews or other public content you post on our Site is visible to other users. Please avoid sharing sensitive or personal details publicly.

7. Third-Party Links

Our Site may link to other websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from minors. If you believe a child has provided personal information, please contact us to delete it.

9. Data Security and Retention

We take reasonable measures to protect your data, but no system is completely secure. We retain your data only as long as necessary for our purposes or to comply with legal obligations.